Reviews

from our CUSTOMERS near Airdrie!

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  Routine service. Friendly staff. Went the extra mile, kept the car indoors and warm after servicing on a cold day. It's the little things.

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  As usual it is an uplifting place to go Everyone is so friendly even if you are having a bad day, you leave feeling great

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  Fabulous and prompt service! Staff are super friendly and I love the concierge service for my busy day!

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  So nice to have a service department that only deals with Cadillac. Over due in this city. Awesome service!

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  Beautiful Dealership, very comfortable atmosphere! Caitlin was fantastic, she was very helpful and knowledgeable! I recommend this spot for all your Cadillac requirements.

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  Engine light came on when I was on my way into town...... I’m from Edmonton. I stopped in just to see if there was something they could do. A couple hours later my car was repaired & I was relaxing in my hotel worry free. Top notch service. Thank you Carter Cadillac

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  I own a 2018 Cadillac Escalade and I used to take it to Jack Carter and the difference in service is astounding! This one is so much better, they treat you so much better and they make you fell like you are apart of their family.

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  Just a fantastic, well rounded, top notch service. Beth was my main point of contact in the service department and she's outstanding.

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  Great treatment of their customers. Very professional and courteous.

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  State of the art facility with great people, everything luxury Automotive would be looking for!

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  This dealership exceeds expectations. The service is exceptional. Mike in service goes above and beyond. Check them out!

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  I highly recommend and greatly appreciate this dealership. Service Director Mike Cautley and his team truly understand and provide outstanding customer service. Easy vehicle drop-off with the friendly and extremely efficient counter staff, the comfortable and well stocked customer lounge and the always very short wait for the complimentary shuttle make even a simple oil change a pleasant experience. The staff at this location are amazing ambassadors for the Cadillac brand and for Carter Cadillac as a company!

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  Ask for Julian - he is definitely one of the best. With easy conversation, take your time, and gave us a tour of the amazing collection of cars ... You knew it wasn't just about a car, but more about becoming a member of their family. Right from the greeting when you walk in - you are made to feel welcome.

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  Great service, very informative and friendly staff. Great facility. Rate then a 10 out of 10.

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  Friendly staff and exceptional service. A very nice lounge with espresso machine and media station while waiting for the complimentary valet. First impressions, top drawer!

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  I can not say enough about how incredible and helpful both Julian and Charlie D were in the leasing of my new Cadillac XT5. They were very professional and made the qualifying and approval process painless. I am so great full to both of them for picking up the ball on a deal that was unacceptable and unworkable for me with a previous salesman and manager. Julian is an incredible asset at Carter Cadillac and a great ambassador for the Cadillac brand. Charlie D is amazing and indispensable he has assisted me for 15 years buying new vehicles. I am so happy with my new ride! Julian and Charlie are an awesome duo to get stuff done quickly!

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  What an amazing facility! Not your typical car dealership. This was a whole new experience in car shopping! And the staff there were wonderful to deal with...made me feel right at home. They have an amazing classic car collection that you just have to see! Well done Carter Cadillac!

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  This is not your typical dealership, The staff in the shop keep a super clean workplace. I was impressed with the car collection upstairs. Mike in service took care of my Z28. with no problems, It was spotless when I pick up after hours. If you can check out this place.